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Labor Market Pulse · Information Technology · September 2026

Information Technology Labor Market Report: Jacksonville, NC MSA — September 2026

Jacksonville IT pay falls as national rates climb.

Metro Systems Administrator pay dropped to $83,610 against a rising $101,168 national median, even as local unemployment climbed to 4.2% against 4.1% nationally.

Free archive edition. Published by WageScape as sent to subscribers; data as of September 2026.

Key indicators

  • Metro unemployment rate: 4.2% — vs 3.9% in June, 4.1% national, 3.5% NC
  • Civilian labor force: 71.0K — down from 72.5K in January 2026
  • Systems Administrator advertised pay: $83,610 — down significantly vs $101,168 national, up
  • Nonfarm employment growth, metro: +0.3% YoY — 800,300 jobs as of June 2026

Key takeaways

Local IT pay is falling while national rates climb.

Systems Administrator pay dropped significantly in Jacksonville to $83,610 against a rising national median of $101,168, and Data Scientist pay fell to $111,549 locally versus $148,250 nationally. This divergence suggests local employers are not competing for the same talent pool as national remote postings, which may constrain hiring for specialized roles if local candidates expect metro-anchored pay.

Cybersecurity and Network Engineer pay are holding steady, not softening.

Both roles show stable local and stable-to-moderate national trends, a contrast with the declines hitting Systems Administrator and Help Desk roles. Stability amid broader metro softening is consistent with persistent scarcity in mid-to-senior technical skill tiers, reinforcing national signals that cybersecurity and infrastructure talent remain tight even where general IT hiring eases.

A shrinking labor force, not falling demand, may explain the pay drop.

Civilian labor force in the metro fell from 72.5 thousand to 71.0 thousand between January and June, even as nonfarm employment grew modestly. Fewer available workers paired with falling advertised pay for commodity IT roles points to employers scaling back postings or shifting sourcing strategy rather than a genuine demand collapse.

Help Desk pay compression makes outsourcing math more attractive.

Metro Help Desk advertised pay fell significantly to $42,520, well below the stable national median of $53,644. With North Carolina data showing entry-level IT hiring has eased statewide, this gap may create room to route Tier 1 support to lower-cost regional or contract models while reserving local headcount for specialized roles.

Median advertised pay by role — Jacksonville, NC MSA

Information Technology roles, September 2026. Source: WageScape.
Role25th percentileMedian advertised pay75th percentileMetro trendNational median
Data Scientist$102,925$111,549$119,806Significant decline$148,250
Systems Administrator$76,358$83,610$95,484Significant decline$101,168
Network Engineer$70,008$98,040$101,485Stable$114,400
Software Engineer *$113,926$144,895$161,200Moderate increase$153,652
Help Desk/IT Support Specialist$35,739$42,520$54,435Significant decline$53,644
Cybersecurity Analyst *$86,884$100,881$119,492Stable$106,790
IT Project Manager *$79,440$110,742$122,686Moderate decline$117,530

* State-level figure shown where metro postings were too few.

WageScape's median is calibrated to correct for spurious low-value postings (reported as the 60th percentile of raw advertised pay). Download: CSV · JSON

Local market conditions

Jacksonville MSA unemployment climbed to 4.2% in August from 3.9% in June, outpacing the national rate of 4.1% even as North Carolina's statewide rate sits well below both at 3.5%, pointing to a metro-specific softening tied to a shrinking civilian labor force (71.0 thousand in June, down from 72.5 thousand in January). Growth remains concentrated in Education and Health Services (+4.8%) and Professional and Business Services (+2.0%), while Information-sector employment losses at the state level and a near-flat 0.3% annual nonfarm gain locally suggest IT hiring in this market is tracking well behind the broader economy.

What it means

Metro IT pay signals are diverging sharply from national trends — Systems Administrator and Data Scientist advertised pay both fell significantly locally while rising nationally, and Help Desk pay dropped significantly even as national rates held stable, consistent with a thinning local labor pool rather than deliberate cost discipline. That combination — fewer workers, softer advertised pay, and a military/healthcare-anchored economy with limited private-sector IT density — favors remote-first and outsourced models for commodity infrastructure and support roles over local permanent build-out. Consider evaluating whether Tier 1 support and systems administration functions can shift to regional or national contract talent pools where national pay data shows more liquidity and upward pressure is being absorbed elsewhere.

Looking ahead

Worth watching: Jacksonville's unemployment rate rose half a point between June and August while North Carolina's fell statewide — watch whether September/October metro data confirms a genuine local divergence or reflects a seasonal reporting artifact.

Emerging pressure point: North Carolina WARN filings show Information-sector job losses concentrated at the state level; if any of the 61 statewide WARN notices filed in 2026 touch Onslow County employers, released technical talent could ease local sourcing pressure for infrastructure roles.

Early indicator: Base realignment or defense contracting shifts tied to the Marine Corps presence remain a wildcard for this MSA's labor supply; any federal contracting news in the next 60 days warrants a look given the base's outsized role in local employment stability.

Potential inflection point: National cybersecurity and AI-engineer pay gains (8.9%-9.2% YoY per Motion Recruitment) have not yet reached this metro's stable-trend Cybersecurity Analyst figure — a shift toward acceleration here would signal the metro is catching up to national specialization premiums.

Methodology

Advertised pay from active employer job postings, not survey data. WageScape's median is calibrated to correct for spurious low-value postings: distribution analysis shows roughly the lowest 10% of raw values are erroneous entries, so the reported median is the 60th percentile of raw advertised pay. WageScape observes 98% of U.S. job openings daily.

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